Jane App vs PtEverywhere: Quick Verdict for PT Clinics
Choose PtEverywhere if you’re a PT clinic (cash-based or hybrid) that wants PT-specific documentation, native HEP, built‑in telehealth, and cash tools like packages, memberships, card‑on‑file, and superbills in one patient‑friendly portal/app.
Choose Jane if physical therapy is not the core focus of your practice and you require broader allied‑health workflows.
Jane App vs PtEverywhere: Side-by-Side EMR Comparison
Choosing between PtEverywhere and Jane comes down to fit. Jane serves many allied‑health clinics with an online portal and straightforward payments. PtEverywhere is built specifically for physical therapy, pairing PT‑first documentation and native HEP with cash‑pay tools like packages, memberships, card‑on‑file, and instant superbills. Below is a practical comparison to help you decide.
| Area | PtEverywhere | Jane App |
|
Focus |
PT‑specific EMR & workflows |
Independent Allied Health Clinics |
|
Cash‑pay tools |
Packages, memberships, card‑on‑file, superbills |
Packages/memberships (plan‑dependent); card‑on‑file |
|
Patient experience |
Web portal + native mobile app with 2-way communications, HEP, telehealth, and superbills |
Web based portal and telehealth; email |
|
Mobile App |
Full functionality, available around the world. iOS & Android native |
Scheduling and telehealth only, unavailable in the United States (Canada only) |
|
HEP |
Native (PT‑specific) |
3rd party integration required for HEP |
|
Telehealth |
Built‑in |
Built‑in |
|
Communication |
Secure in-app 2-way messaging |
|
|
Notes / POC |
PT‑first POC & templates,AI SOAP notes |
General SOAP templates (multi‑discipline) |
|
Payments |
Integrated; pay links; card‑on‑file, package billing |
Integrated; card‑on‑file |
|
Reporting |
PT metrics & plan‑of‑care |
General practice reporting |
|
Headquarters |
North Carolina |
British Columbia |
|
Customer Support |
USA |
International |
|
Ideal for |
Cash‑based/hybrid physical and rehab therapy clinics |
Allied‑health and mental health clinics; broader wellness centers |
Jane App vs PtEverywhere: Which Clinics Each Platform Best Serves
PtEverywhere is best for…
- PT practices that sell packages/memberships and want recurring revenue built in.
- Clinics that want native HEP and plan‑of‑care tracking tied to notes and outcomes.
- Teams prioritizing a modern patient app/portal for intake, messaging, telehealth, and payments.
Jane is best for…
- Allied‑health clinics (e.g., chiro, massage, behavioural health) that want a portal with online booking.
- Practices that like simple packages/memberships and broad multi‑discipline workflows.
- Clinics that don’t require a mobile app or HEP.
Jane App vs PtEverywhere: Feature-by-Feature Deep Dive
1) Documentation & plan‑of‑care (POC)
PtEverywhere: PT‑specific templates and outcomes, POC tracking, and fast note workflows designed around physical therapy.
Jane: General SOAP and documentation that fits many disciplines; PT‑specific depth requires configuration.
2) Cash‑pay revenue: packages, memberships & card‑on‑file
If recurring revenue matters, PtEverywhere treats packages and memberships as first‑class citizens—complete with balance tracking, AutoPay, and pay links—so front‑desk teams spend less time chasing invoices. Jane supports limited packages/memberships on eligible plans; confirm your renewal, balance, and refund flows during a demo.
PtEverywhere: Native packages, session balance tracking, memberships/AutoPay, pay links, card‑on‑file, and instant superbills for OON.
Jane: Packages/memberships available on eligible plans; card‑on‑file and easy checkout. Confirm renewal and balance‑tracking flows during demo.
3) Patient experience: portal, mobile app, messaging
PtEverywhere: Single patient portal + mobile app for digital intake, secure messaging, telehealth, payments, HEP, and appointments—keeping patients in one branded flow.
Jane: Online portal with booking, forms, reminders, and payments; messaging varies by plan; HEP typically via integration.
BOX: PtEverywhere’s PT‑specific plan‑of‑care connects notes, outcomes, and native HEP under one roof. Jane supports PT workflows broadly and often pairs with HEP integrations; ensure your exercises and outcomes flow back to documentation the way you need.
4) HEP & telehealth
PtEverywhere: Native HEP (curated/PT‑specific), in-app progress tracking, and built‑in telehealth for virtual visits. Ability to add custom content to the HEP library.
Jane: Web-based Telehealth; HEP requires 3rd party integration.
5) Billing, payments & superbills
PtEverywhere: Integrated payments, card‑on‑file, secure pay links, superbills for OON, and package/membership billing. Options to support in-network insurance billing available.
Jane: Integrated payments with card‑on‑file and streamlined checkout; confirm superbill and reporting needs for OON.
6) Reporting & growth
PtEverywhere: PT‑centric metrics (visits per POC, completed plans, package utilization, renewal rates).
Jane: Broad reporting for multi‑discipline clinics; confirm PT‑specific KPIs you need.
7) Security, compliance & support
Both platforms emphasize data security and HIPAA‑aligned workflows. Always confirm BAA, encryption, audit logs, and region‑specific requirements.
Switching from Jane App to PtEverywhere
What migration looks like:
- Data review: export patient lists, appointments, and historical notes (where supported).
- Payments setup: connect merchant account; import card‑on‑file (tokenization steps vary).
- Template mapping: map Jane forms and notes to PT‑specific templates/POC in PtEverywhere.
- HEP & telehealth: enable native HEP and telehealth; update intake packets and confirmations.
- Go‑live checklist: dry run on a test patient; enable online booking; set packages/memberships; invite patients.
Timeline & training:
Short admin training plus clinician POC/HEP orientation. Many clinics run a 2‑week parallel period.
“I have used PtEverywhere for the past 6 months and it’s been a breath of fresh air from my prior documentation company. As a small start up it is cost effective while providing all the services I need to schedule, document, bill (and automate superbills), and provide telehealth seamlessly. Their customer service is outstanding. I cannot recommend them highly enough.”
Westborough, Massachusetts
Martha Theirl, PT, DPT, SFMA L-1
“Hands down the best documentation system for cash based PTs.”
Chicago, Illinois
Ben Bagge, PT, DPT, CSCS
Jane App vs PtEverywhere: FAQs for PT Clinics
Is PtEverywhere more expensive than Jane?
Pricing depends on users, locations, and add‑ons. Many clinics find PtEverywhere’s native cash tools reduce manual work and improve collections, offsetting software costs.
Can I keep using my existing HEP library?
Yes! import or rebuild curated content; PtEverywhere supports native HEP with progress tracking.
Do you support card‑on‑file and recurring memberships?
Yes—card‑on‑file, AutoPay, and membership renewals are supported natively.
What if we take some insurance?
PtEverywhere supports hybrid clinics with eligibility checks, claim creation/scrubbing/submission, ERA auto‑posting, and denial workflows (if you bill).
Both platforms can run a clinic well. If you’re a PT practice leaning into cash or hybrid, the difference is how much is native and how seamlessly it connects: documentation ↔ HEP ↔ telehealth ↔ payments ↔ renewals. That’s where PtEverywhere tends to win.



